ROCKS & RINGS

FAQs

Why hire a consultant?

TIME

While every engagement is different, the two elements that remain constant are the ring and timing. Every engagement follows its own time schedule that leads up to the all-important proposal. We completely understand the importance of timing, which is why we provide a simple and efficient process that runs on schedule. Whether you want to be involved every step of the way, or are happy to approve the final product, it’s all up to you.

SUPPORT

It’s not everyday you splurge on a diamond ring. Buying an engagement ring is a once in a lifetime purchase and up there with the most difficult and expensive decisions you’re ever going to make. To ensure you make the right choice, the team at Rocks and Rings are with you every step of the way providing expert guidance and support.

SAVINGS

If you have done any sort of research into engagement rings yourself, you will know there are a lot of options out there. So, where do you begin? How do you know if you’re getting a good deal? By hiring us are your engagement ring consultant, we can ensure you get the best quality at a great price.

What are Elisha's qualifications?
Elisha is an industry professional having worked in the retail jewellery business for the last six years. She has extensive experience assisting customers with important jewellery purchases. With a knack for helping customers find the perfect piece, a move into the engagement industry was only a matter of time. Elisha has now helped many men find the perfect engagement ring for their partners.

During her years in the jewellery industry Elisha has completed many diamond-training courses. Currently she is studying a Gemmology Diploma, which will be completed by the end of 2015.

What if I'm not able to do a face-to-face meeting?
If you are unable to attend a face-to-face meeting, you can contact Elisha in several different ways. Elisha is available over phone, email and Skype and is more than happy to accommodate these different forms of communication. With experience consulting with clients across a long distance, you can trust that she provides a professional and complete service, despite the challenge.
Can you help with resizing?
Yes, absolutely. If the sizing is not correct, Elisha will arrange a resize with one of her affiliate jewellers. The process takes up to two weeks to be finalised.
Are you only a consultant for engagement rings?
In addition to Elisha’s extensive knowledge about diamonds, she can also assist with other jewellery purchases. When you begin planning the big day, Elisha can help you select wedding bands or assist the bride-to-be with bridal party jewellery. She can also help with anniversary, birthday and Valentine’s Day gifts.